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Receipt of international orders take 5-7 business days. Generally, the total processing time and shipping are equal to the total delivery time. The processing time generally ranges from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the appropriate warehouse, packing and shipping the item to. After completing the treatment, the expedition begins. Transport time is the transit time express delivery from the warehouse to your delivery address.
We offer express delivery with insurance and confirmation tracking shipping box. It usually takes 5-7 working days for delivery. 24 overtime for processing time and can take up to 48 additional hours in case we need to contact the payment processor for credit card verification.
We will not be liable to charge customs fees in each country. We charge full shipping price for all returns and interanational trade.
* For packages that are not claimed or returned because of incomplete address, the actual shipping costs will be deducted from the refund.
* If your order does not arrive on time, there may be delay due to compensation processing customized for your country. Feel free to email us to help you locate your package at any time.
Order tracking is available in the My Account page or send you a tracking link with the tracking number by email when the order was shipped.
If your order appears late, you should consider the following points:
* Delivery occurs only on weekdays, Monday through Friday.
* Of certain holidays that carriers do not pick up or deliver.
* We invite you free to contact us for further assistances.
1. It is very important that you need contact us before you return your order,so that we can provide the return address where we can get the return.
2. If for reason of Size or Qualities problem with the item, you can return it and claim for a refund. Please return to us within 14 days of receipt. Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition.
3.Because The International Shipping Fee Is Very High, We Do Not Give Full Refund For Returns Without Quality Problems. Such As "I Don't Like The Product"Not As Imagining" Or Just "Not Satisfied". We Will Reduce The Shipping Fee and related cost From The Order Total Amount, Which Means A Partial Refund. If The Package Get Lost, We Can't Refund Your Money In That Case.
Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.
If you hit upon any questions or problems, please contact us.